Policies/FAQs

Policies

I don't accept returns or exchanges Please contact me if you have any problems with your order.

I gladly accept cancellations within 12 hours of purchase

Your satisfaction is important. Although all items are non-refundable, if items are damaged via transport, we can discuss replacement on a case by case basis. Once digital and/or printed files are approved, any fees for changes are the responsibility of the customer.

USPS mail is used for shipping. Please make sure shipping address is complete before placing your order. Once items are ready to ship, they will ship within 48 hours, Monday - Friday, and you will be notified via email.

Orders misdirected or undeliverable due to incomplete address information will be the responsibility of the customer.

If rush orders are needed, please contact me before your order is placed.

FAQs

Q: Can I use a fountain pen on this paper without feathering or ghosting?
A: I have only tested the Lamy Safari fountain pen and it works beautifully on the 60 lb, drawing paper.

Q: What weight is the paper used for signatures?
A: The 8.5 x 6 and 8.5 x 12 signatures are printed on 60 lb. drawing paper with a felt finish, short grain. The 11 x 17 signatures are printed on either a 70 lb. text weight paper, smooth finish, short grain or the 60 lb. drawing paper with a felt finish, short grain.

Q: Is the paper printed on both sides?
A: Yes

Q: Do you offer custom designs for signature pages?
A: Yes! Contact me and we can discuss the details for your custom journal project.